We scan your site for real WCAG 2.1 AA issues, a human reviewer verifies every finding by hand, and you get a report with exact developer fix instructions — not a lawsuit-risk scare tactic.
The free scan checks one page. Our $890 audit covers your entire site — every page we can crawl, human-reviewed. See what the full report catches that this can't →
Things only a manual review can verify — try each one yourself, or have a person confirm all five:
$890
one-time audit · your entire site
This automated scan is a technical tool, not legal advice. It checks against a subset of WCAG 2.1 AA success criteria that can be tested automatically — it does not determine ADA or WCAG compliance in either direction, and passing or failing it isn't a legal conclusion. Consult qualified counsel for legal risk assessment.
2
Critical
48h
Turnaround
100%
Findings verified by hand
<img src="/img/logo.png">alt naming the destination, or alt="" plus a visible text label if it is decorative.The numbers
We'd rather point you at the actual numbers than tell you to be scared. Here's what's happening in federal web-accessibility litigation, cited to the reports that tracked it:
3,117
federal web-accessibility lawsuits filed, up 27% year-over-year — and H1 2026 is tracking toward another ~20% increase.
2025
69–79%
of federal filings were against e-commerce/retail companies — the largest single sector by far.
2025–H1 2026
46%
of federal filings were against repeat defendants — a one-time fix without ongoing monitoring often isn't the end of it.
2025
Sources: Seyfarth Shaw, "Federal Court Website Accessibility Lawsuit Filings Bounce Back in 2025" (Mar 2026); UsableNet 2025 Year-End and 2026 Midyear Digital Accessibility Lawsuit Reports.
A $890 audit that finds and helps you fix real issues is cheap next to the legal and engineering cost of responding to a demand letter after the fact.
We can't tell you what your specific legal exposure is — see our disclaimer— but the direction of that trade is not close.
How it works
Automated scanners catch a fraction of real accessibility problems, and raw scan output is available for free everywhere. A person checks every automated finding for false positives and adds the things a scanner can't catch — keyboard navigation, focus order, screen reader announcements — before anything ships to you.
We run your whole website — every page we can crawl — through an automated WCAG 2.1 AA scan (Playwright + axe-core) to surface candidate violations.
A human reviewer confirms or discards each finding, and manually checks what automated tools structurally cannot: keyboard flow, focus traps, alt text quality, and more.
You receive a PDF report, prioritized critical → minor, with screenshots and concrete code-level fix instructions for your developers — typically within 48 hours.
The scan is automated, the review is a real person — every audit is human-verified before it reaches you. Read the full service description →
Pricing
$890
per audit
A full WCAG 2.1 AA scan and human-verified review of your whole website, delivered as a PDF report with prioritized findings and developer fix instructions within 48 hours.
Full pricing details$99
per month
Optional add-on after your first audit: monthly rescans so you know when new issues appear or old ones regress, with an updated report each time.
Full pricing detailsNotes (100)
A card-number field that auto-inserts spaces as you type, a card-brand icon with no text alternative, a third-party payment iframe with no accessible name — three quiet failures hiding in the one form every paying customer has to complete. What WCAG 2.1 AA requires for each, and what a scanner can't see.
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A sortable 'My Orders' history table or product-comparison table usually shows its sort state with nothing but a bold arrow icon — invisible to a screen reader. Here's what the aria-sort attribute actually requires, where it goes, and the WAI-ARIA worked example's own pattern for labeling the sort buttons without repeating instructions on every column.
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A name field and an address field look identical to a browser or screen reader unless the markup says otherwise. What WCAG SC 1.3.5 Identify Input Purpose requires for checkout forms, and the exact autocomplete tokens that satisfy it.
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A keyboard user can tab to a perfectly visible, perfectly labeled form field and still not see it — because a sticky header, cookie banner, or chat launcher is sitting on top of it. Here's what WCAG 2.2's SC 2.4.11 actually requires, the e-commerce patterns that fail it, and the CSS fix.
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Out-of-stock badges, low-stock warnings, and disabled "Add to Cart" buttons fail WCAG 2.1 AA in three quiet, easy-to-miss ways — a color-only cue, a disabled control that doesn't say why, and a live update that never gets announced. Here's what actually fixes each one.
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An accessible checkout doesn't end at the confirmation page. Order confirmation and shipping-update emails are still HTML read by the same screen readers your site is — and Gmail and Outlook don't even agree on whether images show up by default. Here's what to check.
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WCAG SC 2.3.3 Animation from Interactions lets users disable motion effects that aren't essential to a page's function — parallax hero banners, hover-triggered product tilts, add-to-cart 'fly' animations. What the criterion actually covers, the one CSS media query that fixes most of it, and why it's a Level AAA criterion your AA audit won't flag.
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Not every ADA web accessibility dispute ends in a lawsuit. The DOJ's own ADA Mediation Program and private structured negotiation are two documented, real alternatives — how each one actually works, how they differ, and where a demand letter fits in.
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A real audit or a self-check will usually turn up more issues than you can fix on day one. A W3C-grounded framework for deciding what to fix first — by task, by page, and by effort — instead of guessing.
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New York leads the U.S. in ADA website-accessibility lawsuit filings, and most of those suits also plead the state's own laws — NYSHRL (NY Executive Law § 296) and NYCHRL (NYC Administrative Code Title 8). How they differ from each other, and from California's Unruh Act. Educational content, not legal advice.
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Most price-range filter sliders are custom-built div widgets, not native form controls — and most of them only respond to a mouse drag. The WAI-ARIA multi-thumb slider pattern that makes a two-handle range filter keyboard- and screen-reader-operable, with code.
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A referral or loyalty widget's whole job is three small controls: a code you can copy, a button that copies it, and a confirmation that it worked. Here's what WCAG 2.1 AA requires for each one, and why the confirmation is the part almost every implementation gets wrong.
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WCAG was written for web pages, but courts have already treated a store's app and website as one accessibility question. WCAG2ICT — the W3C's own guidance on applying WCAG to non-web software — explains what changes (and what doesn't) when the thing you're testing is a screen, not a page.
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The European Accessibility Act (Directive (EU) 2019/882) has applied since 28 June 2025 and explicitly covers e-commerce — including U.S.-based stores selling to EU consumers. Scope, the micro-enterprise exemption, deadlines, and how it relates to WCAG. Educational content, not legal advice.
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Why the shipping-speed cards on a checkout page often fail WCAG 2.1 AA — and why a native <input type=radio> wrapped in a full label beats a synthetic ARIA pattern here.
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Alcohol, tobacco, vape, and CBD storefronts often run behind a full-page age-verification gate. Unlike every other modal on a site, this one blocks all content until it's cleared — and its most common failure mode isn't trapping users, it's silently failing to.
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The exact admin screens and fields for adding alt text to product photos in Shopify and WooCommerce — a practical, non-developer walkthrough for store owners, not a markup guide.
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Build-your-own bundles, engraving tools, and multi-option product configurators stack several custom controls into one flow. Here's what WCAG 2.1 AA requires for the option pickers, the live preview, the running total, and the personalization field — and how each one fails on its own.
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'You May Also Like' and 'Recently Viewed' rows scroll sideways but never auto-rotate, so the carousel rules don't apply to them. Here's the real requirement — a scrollable region a keyboard user can actually get into — sourced to WCAG, a W3C ACT rule, and axe-core's own rule set.
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The small toast that pops up in a corner of a product page — 'Someone in Austin just bought this,' '14 people are viewing this item' — is one of the most common third-party e-commerce widgets, and one of the least accessible. Here's what WCAG actually requires for it, and the counterintuitive part most fixes get wrong.
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ADA, Section 508, and WCAG get used interchangeably, but they're three different things: a civil-rights law, a federal procurement rule, and a technical standard with no legal force of its own. What each one actually covers, which one binds a private e-commerce business, and why a vendor or government buyer might still ask you about Section 508. Educational content, not legal advice.
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Quick View lets shoppers preview a product from a category grid without leaving the page — but the trigger, the dialog it opens, and the content it loads async each fail a different WCAG 2.1 AA success criterion. Here's what to check for each.
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A return request form usually has three moving parts most sites get partly wrong: which items to return, why, and a photo upload for damaged goods. Here's what WCAG 2.1 AA requires for each — including a file-input hiding technique that silently breaks screen reader access even when it looks fine visually.
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A shipment-status page updates its text after the page has already loaded — sometimes on a timer, sometimes only on refresh — with no reload to announce it. What WCAG SC 4.1.3 requires for that update, and why role="status" and role="alert" aren't interchangeable here.
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Gift card and promo code fields at checkout usually work fine when the code is right. Here's what WCAG 2.1 AA requires for the moment it's wrong, or a shopper wants to stack more than one.
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The 'X of Y points to Gold status' bar on a loyalty or rewards page is almost always a plain div with a percentage-width fill — no accessible name, no exposed value, and often the wrong ARIA role even when someone tries to fix it. Here's the actual spec-correct pattern.
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A pinch-to-zoom product viewer or a swipe-only carousel with no button alternative fails WCAG SC 2.5.1 Pointer Gestures. What the criterion actually requires, the W3C's own worked examples, and the two-technique fix.
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A store locator's interactive map often fails three ways at once: no text alternative for the map itself, markers that aren't keyboard-operable, and a bare iframe embed with no descriptive title. What WCAG requires and how the most widely used map API actually behaves by default.
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Shopify, Magento, and PrestaShop storefronts all scored worse than the average website in WebAIM's 2026 scan of one million home pages. What the numbers actually show, and the six fixable issues causing 96% of the errors.
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Branded video player skins routinely replace native browser video controls with custom play, seek, and volume widgets — and lose keyboard and screen-reader access in the process. The WCAG 2.1 AA rules that govern custom media controls, and how to rebuild them correctly.
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WCAG SC 2.3.1 Three Flashes or Below Threshold governs any content that flashes more than three times a second — animated GIF promo banners, autoplay hero video, and fast CSS pulse effects included. What it actually requires, why axe-core can't test it, and how to check your own site.
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Most store owners have no way to judge whether an accessibility report they were sold is rigorous or a reskinned single-page scanner export. A checklist grounded in the W3C's own evaluation methodology (WCAG-EM) for what a real audit report should show.
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Klarna, Afterpay, and Affirm badges are now standard on product pages and at checkout. They're also almost always third-party embeds a store owner can't fully edit — here's where that structure breaks WCAG 2.1 AA, and what's actually fixable from your own code.
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A single-letter keyboard shortcut like 'press / to search' can hijack a screen reader user's typing and derail speech-input dictation. What WCAG SC 2.1.4 requires, and the three ways to fix a global character-key shortcut.
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Windows High Contrast Mode strips box-shadow, background images, and custom colors down to a user-chosen palette — silently deleting selection rings, badges, and custom checkboxes that rely on them. What the CSS forced-colors media feature actually does and the fix that keeps your UI visible.
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A country switcher that changes visible copy without updating the lang attribute, or a foreign-language customer review pasted in with no language markup, both miss WCAG SC 3.1.1 and 3.1.2. What each criterion actually requires, the one-attribute fixes, and what a scanner can and can't catch.
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A checkout that force-locks to portrait, or a fullscreen product video that only plays in landscape with no way back, both risk failing WCAG SC 1.3.4 Orientation. What the criterion actually requires, the two ways sites lock orientation without meaning to, and what a scanner can and can't catch.
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A strikethrough on an original price is a visual relationship, not an announced one — most screen readers say nothing about it by default. What WCAG SC 1.3.1 and 1.4.1 require for sale-price display, what real screen-reader testing shows, and the markup fix that actually works.
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A '20% OFF' banner flattened into a single image can't be resized, recolored, or read in a different font by someone who needs that. What WCAG SC 1.4.5 Images of Text actually requires, its two real exceptions, and the CSS fix.
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A newsletter field that pops a modal the instant it's tabbed into, or a help icon that steals focus into a panel before it's even activated, fails WCAG 3.2.1 On Focus. What the criterion actually requires, how it differs from On Input, and the one-line fix.
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A button wired to fire on touchstart instead of click can't be aborted once a finger lands on it. What WCAG 2.5.2 Pointer Cancellation actually requires, where it breaks on e-commerce sites, and the two sufficient fixes.
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A country selector or sort-by menu that navigates the instant its value changes fails WCAG 3.2.2 On Input. What the criterion actually requires, the two sufficient fixes, and when an onchange handler is fine.
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An A/B test that reorders the header nav for half your visitors, or a cart icon labeled "Bag" on one page and "Cart" on another, can quietly fail two WCAG 2.1 AA criteria. What SC 3.2.3 and 3.2.4 actually require for e-commerce sites, and where templated stores break them.
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The 'Add to Compare' checkbox, the side-by-side spec table, and the floating comparison tray each fail WCAG 2.1 AA in a different way — no accessible name or state on the checkbox (SC 4.1.2), unlabeled table cells (SC 1.3.1), and a silent item count (SC 4.1.3). Here's what actually fixes each one.
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aria-label, aria-labelledby, and aria-describedby all sound interchangeable, but they answer different questions and follow a strict precedence order. What each one actually does, which one wins when two are set on the same element, and the e-commerce failure (WCAG SC 2.5.3) that shows up when they're mixed up.
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Every card on a category page says "Read More" or "Shop Now." WCAG SC 2.4.4 doesn't ban that pattern outright, but it does require the destination to be determinable — here's where product grids actually fail it, and the fix.
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WCAG SC 2.4.5 requires at least two ways to reach any page that isn't a step in a process. For an e-commerce site, that means checking whether your category pages actually survive if the mega menu — or the search box — goes down.
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Every product, category, and checkout page needs a real, descriptive <title> — not just for WCAG 2.4.2, but because the same fix is also a basic SEO fundamental and the exact signal AI answer engines use to identify what a page is about. Here's what the spec requires and the four ways e-commerce sites commonly break it.
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"Click the round button" or "tap the icon on the right" feel harmless, but WCAG 1.3.3 fails any instruction that identifies a control only by shape, color, size, position, orientation, or sound. What the criterion requires, and the fix for size guides, checkout copy, and help-center articles.
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What WCAG 4.1.3 Status Messages and the aria-busy state actually require for "Add to Cart" spinners, skeleton-screen placeholders, and filtered-results loading indicators — and why aria-busy alone doesn't announce anything.
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CSS Grid and Flexbox make it trivial to visually reorder a product grid — featured items first, sale badges promoted, price moved above the description on mobile — without touching the underlying markup. That gap between what's on screen and what's in the DOM is exactly what WCAG 2.4.3 Focus Order exists to catch.
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What WCAG 2.1 AA success criteria 1.4.10 Reflow and 1.4.12 Text Spacing require, why fixed-width cart columns and sticky checkout bars are the usual e-commerce failure points, and how to test both in minutes.
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A visual step tracker ("Cart → Shipping → Payment → Review") tells a sighted shopper exactly where they are in checkout. Here's the WAI-ARIA token built for that exact case, and the three failures that show up before you even get to it.
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The email-capture form behind a sold-out product's "Notify me" link fails WCAG 2.1 AA in four small, easy-to-miss ways — from a placeholder-only input to a confirmation message that never gets announced. Here's what actually fixes each one.
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Category pages, search results, and review lists all use one of three patterns to show more than one page of items. Here's what WCAG actually requires for numbered pagination, "Load more" buttons, and auto-loading infinite scroll — and where each one commonly breaks.
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Delivery-date scheduling, gift-card send dates, and appointment booking all lean on custom calendar widgets. Here's the WAI-ARIA dialog + grid pattern that makes one keyboard- and screen-reader-operable, and the failures that show up when it's skipped.
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Category flyouts and mega menus are usually built with the wrong ARIA role. Here's what the WAI-ARIA Disclosure pattern actually recommends for e-commerce site navigation, and why role="menu" makes it worse, not better.
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WCAG 2.2's SC 3.2.6 Consistent Help doesn't require you to add a contact link — it requires the one you already have to stay in the same relative position across every page in a flow. What that means for checkout, and the failure that trips up most sites.
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Sort-by menus, currency switchers, and country selectors are almost never a native HTML <select> anymore. The WAI-ARIA select-only combobox pattern that keeps a custom-styled dropdown keyboard- and screen-reader-accessible, with code.
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The +/- quantity control on nearly every product and cart page is a custom widget, not a native form field. Here's the WAI-ARIA spinbutton pattern that makes it usable by keyboard and screen reader, and the failures that show up when it's skipped.
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The heart-icon wishlist button on almost every product card fails WCAG 2.1 AA in three separate, easy-to-miss ways — no accessible name, no state exposed to assistive technology, and a saved/unsaved signal that's color alone. Here's what actually fixes each one.
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A store owner's guide to writing an accessibility statement: what W3C WAI says to include, how to phrase it in plain language, and where to put it on your site.
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WCAG 2.2's SC 2.5.7 Dragging Movements says any drag-based interaction needs a single-tap-or-click alternative. Here's what that means for price-range sliders, draggable product carousels, and drag-to-reorder wishlists.
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WCAG SC 2.2.1 Timing Adjustable governs every timer on an e-commerce site — checkout session logout, cart-hold countdowns, flash-sale banners. Here's what it actually requires, and what's exempt.
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FAQ blocks, shipping/returns panels, and product-description 'read more' sections are usually a div with a click handler. Here's the WAI-ARIA Accordion pattern — role, state, and heading structure — that actually works with a keyboard and a screen reader.
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A breadcrumb trail built from plain text and ">" characters looks fine and tells a screen reader nothing. Here's the WAI-ARIA Breadcrumb pattern — nav landmark, list markup, and aria-current — for category and product pages.
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WCAG 2.2's SC 3.3.7 Redundant Entry says a checkout process can't ask for the same information twice without carrying it forward. Here's what that requires for billing/shipping addresses, checkout errors, and multi-step forms.
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WCAG 2.2's SC 3.3.8 bans login and checkout steps that require remembering, transcribing, or solving something with no alternative. Here's what that means for password fields, OTP codes, and CAPTCHAs on e-commerce sites.
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WCAG 1.4.13 sets three conditions for any hover/focus popup — dismissible, hoverable, persistent. Here's what that means for the "?" info icons e-commerce sites use for size guides, materials, and financing terms, and why the HTML title attribute alone doesn't meet the bar.
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Why the PDFs an e-commerce site links — size guides, spec sheets, warranty and return policies — need their own accessibility check, and the tagging, heading, and alt-text fixes that make them usable with a screen reader.
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WCAG 2.2's SC 2.5.8 sets a 24×24 CSS pixel minimum for tap targets. Here's what it actually requires, its five exceptions, and where e-commerce icon buttons — wishlist hearts, cart-remove ×, quantity steppers — typically fail it.
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Removing outline: none in a CSS reset is one of the most common accessibility mistakes on e-commerce sites. Here's what WCAG 2.4.7 actually requires, why it breaks keyboard navigation, and the modern fix (:focus-visible) that doesn't.
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Homepage banner carousels and product sliders fail WCAG 2.1 AA in the same handful of ways on almost every site that runs one. The fixes for auto-rotation, keyboard operability, and icon-only controls — with code, sourced to WCAG and the WAI-ARIA APG.
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Live chat launcher buttons, message bubbles, and third-party support iframes fail WCAG 2.1 AA in the same handful of ways on almost every site that has one. The fixes for the launcher button, incoming-message announcements, focus containment, and iframe labeling — with code.
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Description, Specifications, Shipping & Returns, Reviews — the tabbed panels on almost every product page are usually built as unlabeled clickable divs. Here's the WAI-ARIA Tabs pattern that fixes accessible name, keyboard support, and the tab-to-panel relationship.
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How California's Unruh Civil Rights Act creates a separate, state-law claim for website accessibility — a $4,000 statutory-damages floor, an automatic link to ADA violations, and the current carve-out for online-only sellers. Educational content, not legal advice.
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Cookie consent banners run on almost every US e-commerce site and are frequently the first thing every visitor's assistive technology encounters. Here's exactly where they fail WCAG 2.1 AA — and how to fix each pattern.
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Why the predictive-suggestions dropdown on a site search box breaks for keyboard and screen-reader users by default, and the WAI-ARIA combobox pattern — roles, states, and keyboard behavior — that fixes it.
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Star ratings and review widgets fail WCAG 2.1 AA in three separate, common ways — a decorative rating display, an unlabeled review-submission picker, and icon-only helpful/not-helpful buttons. Here's how to fix each one.
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Why the clickable color and size swatches on a product page are one of the most common WCAG 2.1 AA failures in e-commerce, and the specific markup — accessible names, grouping, and selected-state — that fixes it.
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How ARIA landmark regions, a logical heading hierarchy, and skip links work together as the navigation system screen-reader users rely on — and the specific WCAG 2.1 AA rules and markup that make it work on an e-commerce page.
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Why size charts and spec tables rendered as images fail screen-reader users, and the WCAG 2.1 AA table markup — headers, scope, caption, and irregular-header handling — that actually fixes them.
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The WCAG 2.1 AA rules that govern product-demo, unboxing, and size-guide videos on e-commerce sites — captions, audio description, silent hero-video alternatives, and autoplay audio — with a practical WebVTT example.
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A non-technical store owner's guide to translating common accessibility audit terms — accessible name, focus order, keyboard trap, contrast ratio, skip link — into specific requests a developer can act on, plus how to check a fix actually landed.
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A five-minute, no-developer-required checklist any e-commerce store owner can run to spot obvious accessibility problems before paying for an audit or a fix: keyboard navigation, 200% zoom, color contrast, and a short screen-reader spot-check.
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A practical, no-expertise-required guide to running one manual screen reader pass on your site — which free screen reader to start with, the handful of commands you actually need, and what to check on a product or checkout page.
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axe-core, WAVE, and Lighthouse can automatically find roughly half of WCAG issues on a typical page — sourced to the tools' own data. Here's exactly what the other half requires a human to catch, and why.
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Plan-selector cards, subscribe-and-save toggles, delivery-frequency pickers, and skip-shipment controls are almost entirely custom UI. The WCAG 2.1 AA rules that apply and the fixes that meet them.
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The four WCAG 2.1 success criteria that govern accessible forms — labels, error identification, input purpose, and error prevention for checkout — explained in plain language with concrete markup fixes for e-commerce account and checkout forms.
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Email-capture and discount-code popups are one of the riskiest UI patterns for keyboard and screen-reader users. The WCAG 2.1 AA rules that govern focus trapping, dismissibility, and dialog announcement — and how to fix them.
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How to make e-commerce filter sidebars, applied-filter chips, and dynamic results counts work for keyboard and screen-reader users — the WCAG 2.1 AA rules that govern faceted search and the concrete fixes that meet them.
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Product thumbnail selectors and zoom/lightbox overlays are two of the most common places e-commerce sites lose keyboard and screen-reader accessibility. The WCAG 2.1 AA rules that apply and the concrete fixes that meet them.
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WCAG 2.1 AA's contrast rules in plain numbers, why low-contrast text is the single most common accessibility failure on the web, and the specific e-commerce patterns — hero banners, sale badges, disabled-looking buttons — that pass an automated scan and fail a real reader anyway.
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A practical guide to WCAG 2.1 keyboard-trap and focus-management failures in e-commerce UI — cart drawers, modals, and custom dropdowns — with concrete code patterns to fix each one.
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What 2025–2026 ADA Title III litigation-tracking data shows about repeat-defendant lawsuits and plaintiff/law-firm concentration, sourced to Seyfarth Shaw and UsableNet. Educational content, not legal advice.
Quietramp Editorial ·
Automated scanners like axe-core only check whether an image has alt text, not whether it's any good. A practical guide to writing alt text that actually helps screen reader users, with e-commerce examples and the checks a human reviewer runs that a scanner can't.
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A plain-language guide to ADA Title III risk for small e-commerce businesses: whether the law applies to your site, what typically triggers a demand letter, and what a reasonable business can do about it. Educational content, not legal advice.
Quietramp Editorial ·
What an ADA website demand letter actually contains, why there's no legal notice-and-cure period, how common these letters really are versus lawsuits, and general first-response steps. Educational content, not legal advice.
Quietramp Editorial ·
An evidence-based look at accessibility overlay widgets: what a major practitioner survey, a 2025 FTC enforcement action, and 2025 ADA lawsuit data actually show about whether these tools make a site accessible or reduce legal risk.
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A practical WCAG 2.1 AA checklist for e-commerce checkout and cart flows: the accessibility failures that show up most often, why they block real customers, and concrete fixes developers can ship today.
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Quietramp provides technical accessibility audits — not legal advice. Compliance with the ADA, WCAG, or any other accessibility law or standard is a legal determination. Nothing in a Quietramp report or on this site should be taken as legal advice; consult qualified counsel for legal risk assessment.
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